General Questions


bmrp-Below MRP is a Delhi- NCR based household needs marketplace committed to provide it's customers with the best prices for all products. With this objective, bmrp has tied up with Kendriya Bhandar to be their backend partners for their grocery segment. Currently we are offering Grocery & Staples, Beverages, Branded Food, Personal Care, Household Products, Stationery, Candles & Diyas etc. & Pooja Goods. Our motto is- 'Best Cost, Convenience & Care' for our customers.

Currently we are serving around Dwarka, Vasant Vihar, Sarita Vihar & Gurgaon. We shall soon be launching through out NCR.

 

You can register by clicking on the "Register" link at the top right corner of the homepage. Please provide the information in the form that appears. You can review the terms and conditions and submit the registration information.

 

No, you can also make purchases as a guest. Although we advise buyers to register so that you can keep a track of your earlier purchases and it will also help us serve you better.

 

Delivery & Payments


We charge a flat convenience fee of Rs.50 per order. There is no minimum order value.

 

Our commitment is to deliver within 24 hours after placing your confirmed order, subject to national holidays, area weekly off or circumstances beyond control. 

 

You cannot change the delivery address once the order is placed.

We accept payments via 'Cash on Delivery' ( COD) and 'Online Payment' by Internet Banking & Credit & Debit Cards.

 

Others


No, you cannot order items which are out of stock, but you can inform us about the products that you did not get in order to enable us to ensure their availability in future.

Once orders are placed & confirmed, the same cannot be cancelled.

Your happiness is our biggest satisfaction, in case of any complaint/feedback you can contact our customer care 24*7 at care@bmrp.in and we shall be taking immediate cognizance of the same. We will revert back to you with our action taken against your observations.

No we are an e-marketplace and do not have any brick and mortar stores, but our backend partners for grocery – Kendriya Bhandar currently  have 104 stores in Delhi,4 in Gurgaon and 4 in Ghaziabad & Noida. In fact they are the largest retail grocery chain in NCR.

 

Yes, we do bulk supply of products to institutions such as schools, restaurants and corporates. Please contact as at info@bmrp.in to know more.

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