Terms & Conditions

The agreement given below contains the complete understanding between SDNPL & the customer.

Customer Agreement:  

This Agreement (the "Agreement") is a legal agreement between you and Swadesh Daily Needs Private Limited (sole owner of "bmrp.in") that states the terms and conditions under which you may receive the services and use the bmrp website.

You agree to these terms & conditions when using bmrp.in.

1. Pricing :
All the KB products listed on bmrp.in will be sold at Kendriya Bhandar’s store price on the date of invoice unless otherwise specified. The invoice raised shall be by Kendriya Bhandar for the goods. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and food do change on a daily basis which would be updated almost immediately on the portal. A separate invoice for the convenience fee from SDPNL shall be raised.

2. Cancellation Policy:
As a policy we do not cancel any order after it has been confirmed by the customer telephonically, through the mobile app or on the portal. However, if there are changes in the delivery slot time you requested or you need to add more products, please call us on customer care number.

Please note: If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them in future.

3. Referrals:
SDNPL reserves the right to, at its sole discretion to withhold or withdraw any referral bonus which the company may start. Invalid referrals include, but are not limited to:

a) Duplicate accounts belonging to the same individual.
b) Members staying in the same postal address.
c) Any other misuse, as determined by SDNPL.

4. Product Content :
Product images are for representative purposes only. Every effort is made to maintain accurate and up to date product related content on bmrp.in. However, information provided is sourced from publically available resources and hence SDNPL does not claim responsibility or accept liability for any loss or damage due to use based on the same. We do not recommend relying solely on the product information provided. Packaging, product size, product contents & nutritional information may change without any prior intimation.

The product nutritional information displayed is based on the following standards or if mentioned so on the product packaging. Use at your own discretion.

High Fiber ≥ 6gm fibre/ 100gm product
Low Sodium < 120mg (0.12gm) sodium/ 100gm product
Low Cholesterol < 20mg (0.02gm)/ 100gm [<10mg (0.01gm) for liquids]
Zero Gluten As mentioned on the packaging

Source: Codex Guidelines on Nutrition Labeling

5. Property Rights :
(a) Copyright: All content on bmrp.in including, but not limited to, design, text, graphics, interfaces, and the selection and arrangement thereof, and all software are the property of SDNPL. SDNPL authorizes you to view the site and copy for the sole purpose of placing an order with bmrp.in. Any other use of materials on bmrp.in, including, but not limited to, reproduction, modification, distribution or publication for any commercial or public purposes, without the prior written permission of SDNPL is strictly prohibited. SDNPL reserves the right to revoke this authorization at any time, and any use shall be discontinued immediately on written notice from us.

(b) Trademarks: " SDNPL," "bmrp.in,", all SDNPL & bmrp.in logos, and all titles, characters, names, graphics and button icons are service marks, trademarks and/or trade dress of SDNPL or otherwise proprietary of SDNPL may not be used by you for any reason other than as expressly permitted by this Agreement. All other trademarks, service marks, product names and company names or logos appearing on bmrp.in are the property of their respective owners.

6. Your Account:
You agree to provide SDNPL with accurate and complete information as required by registration for the bmrp.in service ("Customer Registration Data"), including, but not limited to, your legal name, billing and delivery addresses, telephone number and promptly to notify SDNPL of any change in your Customer Registration Data at info@bmrp.in. Upon registration, your username and password will allow you to access the bmrp.in service. Your password should be kept strictly confidential to prevent unauthorized use. You agree to notify SDNPL promptly of any unauthorized use of your password or your account. You will remain liable for any use of the bmrp.in service until you notify SDNPL of the unauthorized use, loss or theft.

7.Reviews, Comments, Communications, and other Contents:
Visitors may post reviews, comments, and other content and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. SDNPL reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.  

(i) You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.
(ii) SDNPL may review, edit, reject, refuse to post and/or delete any Content that in the sole judgment of SDNPL violates these Terms of Use or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of another person.
(iii) Any information provided by you on this site shall not be misleading in any way.

8. Unauthorized or Fraudulent Use:
SDNPL does not offer the bmrp.in service to children. By registering for the bmrp.in service, you warrant that you are at least 18 years old. If you are under 18, you may use the bmrp.in service only with the involvement of a parent or guardian. From time to time, SDNPL may extend promotional offers to existing or potential new customers. You agree to abide by the terms and conditions of any such offer and acknowledge that circumvention of the terms and conditions of such offers constitutes a fraudulent use. You will be liable for damages caused by such fraudulent use.

9. Changes in Agreement bmrp.in Service:
SDNPL may at any time change any of the terms of this Agreement but not limited to, the amount of, or basis for determining, any fees or charges for the bmrp.in service. If SDNPL makes material changes to this Agreement, SDNPL will provide notice to you in a manner provided in this Agreement. Your use of the bmrp.in service after any such change will be conclusively deemed acceptance of such change. SDNPL may discontinue or revise any or all aspects of the bmrp.in service without prior notice to you. Price and availability of products are also subject to change without notice. We reserve the right to correct online pricing errors. In such event, we reserve the right to correct the pricing error or cancel undelivered orders for such incorrectly priced products. You will be contacted in such circumstances. If any change is unacceptable to you, you may cancel your bmrp.in service and terminate this Agreement.

10. Disclaimer of Warranty and Limitation of Liability:
Your use of the bmrp.in service and the internet is entirely at your own risk. The bmrp.in  service and its contents are provided on an "as is", "as available" basis. To the fullest extent permitted by law SDNPL disclaims all representations and warranties, including, but not limited to, warranties as to the availability, accuracy or content of information, products or services, and warranties of title, non-infringement, merchantability or fitness for a particular purpose. SDNPL does not warrant that the functions provided by bmrp.in will be uninterrupted or error-free, or that bmrp.in or the server that makes it available are free from viruses or other harmful components.

Neither SDNPL nor any of its directors, employees, agents, licensors or merchants (collectively, its "associates") shall be liable for damages of any kind, including, but not limited to, direct, indirect, incidental, punitive and consequential damages, arising from your use of, or inability to use, the bmrp.in service, the internet or for any other claims related in any way to your relationship with SDNPL.

11. Indemnification:
You agree to defend, indemnify and hold SDNPL and its Associates harmless from any claims and expenses, including attorney's fees, arising in connection with a violation of this Agreement by you or through use of your account.

SDNPL may suspend or terminate your access to the bmrp.in service at any time for any reason with or without notice to you. You may terminate your bmrp.in service at any time for any reason by delivering notice in a manner provided in this Agreement which termination will be effective the day notice is received or such later date specified in the notice.

SDNPL may give notice to you of a change in this Agreement and any other matter by general posting on bmrp.in by electronic mail, or by conventional mail to your address contained in the Customer Registration Data.

Legal and Miscellaneous:
These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement. This electronic record is generated by a computer system and does not require any physical or digital signatures.

(a) Arbitration: If any dispute arises between you and SDNPL.com during your use of the Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the User Agreement and Terms and Conditions the dispute shall be first referred to a sole Arbitrator who shall be an independent and neutral third party identified by SDNPL.com. The place of arbitration shall be New Delhi. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language.

(b) Applicable law: This site is created and controlled by SDNPL. The laws of India shall apply and courts in New Delhi shall have jurisdiction in respect of all the terms, conditions and disclaimers. SDNPL reserves the right to make changes to the website and the terms, conditions and disclaimers at any time and without information to the customers/users of the services/website of bmrp.in. Users are advised to regularly check for any amendments or updates to the terms and conditions contained herein.